The information in this FAQ applies to the following:

• ProHelp® EPM, Releases 6.2.0, 6.1.0, 6.0.0


• ProHelp® EPM, Releases 5.2.2, 5.2.1, 5.2.0, 5.1.0, 5.0.0

On many reports, it is possible that an efficiency (e.g., Yield Efficiency, Cycle Efficiency) or a percentage (e.g., Scrap Percent) will be displayed as "N/A". This is done whenever it is impossible to calculate an actual value for this field.

Listed below are several common examples of why the value "N/A" would be displayed for an efficiency or percentage value:

• Yield Efficiency will be N/A if the Expected Production Quantity for the time frame is 0.


• Cycle Efficiency will be N/A if the Average Cycle Time for the time frame is 0.


• Percent Scrap/Defect will be N/A if the Calculated Production Quantity for the time frame is 0.